Working together
We are committed to working with all creditors, including those in the banking, financial services, telco and utilities industries.
Our primary goal is to ensure that those within our community who need help the most, receive it. We generally hope to achieve this by facilitating relationships and solutions between consumers and creditors in order to reach mutually beneficial outcomes for both.
Working with consumers experiencing financial difficulty and significant life changes is never easy for either creditors or advocates.
CFA is committed to balancing the interests of consumers and creditors and, for this reason, we are committed to operating by four core values:
* Honesty
* Efficiency
* Transparency
* Fairness
We enjoy strong and robust relationships with creditors across the banking, finance, telco and utility industries. We strongly encourage feedback; good or bad, constructive or otherwise. We firmly believe the key to ongoing sustainable relationships is open and clear communication with a view to working toward ongoing improvement.
Please feel free to communicate feedback (constructive or otherwise), suggestions or general comments to our executive who will ensure that each is considered and a response provided.
Our Executive Team can be contacted via the details below and will generally respond within 5 business days:
exec@financial-assistance.com.au
P 02 8091 2829
F 02 9423 6997
Private & Confidential; Executive Team
PO BOX 4346,
Marayong NSW 2148
